Terms and Conditions
TERMS OF SERVICE
Welcome to the LotusSutr web site (“the Site,” “we,” “us,” or “our”). By using this site, you agree to follow and be bound by the following terms below.
Additionally, LotusSutr reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.
DESCRIPTION OF SERVICE
LotusSutr is a retailer of designer-quality goods offered at great values to the consumer. Membership allows customers to purchase our designs and products.
All of the content that appears on LotusSutr website, including all visuals, text, audio, and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by the Site. Content of the website is intended solely for the personal, noncommercial use by the users of our Site.
LotusSutr may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications, and more using the contact information you have provided to us.
At LotusSutr, we are committed to providing our customers with great quality products at low prices. Our products are sold online and through retail. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape, and look may occur. If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance.
You cannot access or use LotusSutr website for any illegal or unauthorized purpose. Also, you agree that no comments or other user submissions submitted by you to the LotusSutr website will violate any right of any third party, including copyright, trademark, privacy, or other personal rights. You are and shall remain solely responsible for the content of any comments you make.
By use of this Site, you agree to indemnify and hold LotusSutr (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages, and costs, resulting from any violation of these terms of service or any activity related to your account.
To improve our Site, LotusSutr may use and promote services provided by outside third parties. However, even if the third party is affiliated with the Site, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability, or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
We firmly believe in your privacy and the security of your personal information. We do not rent, sell, or distribute our customer base or newsletter e-mails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through our secure payment gateway. Your privacy is important to us.
The Information We Collect:
You don't like spam. We don't like spam. Because of this, we only send our newsletter to email addresses that have opted in, and they may opt out at any time. If you place an order with us, we send email messages pertaining to your order. We do not sell your email address to other parties.
Your Personal Information:
We collect your personal information when you provide it to us as you place your order, including your name, shipping and billing address, credit card number, and email address. We use this information to process your order, provide you with support, and update you on your order. We do not sell your personal information to other parties.
We collect non-personal information from you, including your browser type, the URL of the previous website you visited, your ISP, operating system, etc. This information is anonymous and is collected by almost all sites that you visit. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site, and gather demographic information about our user base as a whole.
We maintain best practices to protect your information, which includes appropriate physical as well as electronic security measures. We use 128-bit Secure Socket Layer (SSL) technology to encrypt all of your private information when placing an order, which ensures that no one else can read this information.
The Information We Don't Collect:
Credit/Debit Card Information. This information goes directly to our third party, secure payment gateway and is not retained in our servers at all.
Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.